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Provide Application insight, and understanding.
Last week I wrote on the importance of Monitoring the underlying operating system, or OS. http://thwack.solarwinds.com/thread/51512 This week I wanted to go back and discuss how a product like...
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Reporting on Node and Application Performance with SAM
Last week I wrote onProviding Application insight, and understanding. This week I am talking about Application and Node reports within SAM. Everyone likes consistent results. No matter if it is a...
View ArticleDo you gather evidence on a service provider to keep them accountable?
Last week I bought a new virtual server to be able to hold clients that rapidly expand or have sudden bursts of traffic (CloudFlare FTW!). While reviewing the service provider, I started thinking...
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The SolarWinds SysAdmin Survey -- What do you think?
If you haven't already seen it, Denny LeCompte posted the results of our SysAdmin Survey over on The Whiteboard earlier this morning.Below is an infographic summarizing the results, and you can see the...
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Monitoring baseline & false positives during peak business demand
End-to-end monitoring and correlation of the data gathered from the entire stack is what matters. Even then, it's only useful if you have set a baseline and know what the normal state of your...
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How do you monitor your applications?
Every application is different from a management and interaction perspective. Some have APIs (or syslog / snmp), some are TCP/IP networked (using a client / server model), and some are web-based. With...
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Monitoring across the stack?
In a previous post, byrona brought up a valid point:For our internal stuff we also apply the same process, use a canned template and modify as necessary. Internally we also use the application...
View ArticleWhat features do you require in your helpdesk software?
Before selecting the right helpdesk software, I want to discuss some of the basic criteria I am using to select the right tool:Problem management - problem logging; problem identification; call...
View ArticleThe need for an IT Self Service Portal?
How cool would it be for any manager or employee to access a single portal in which they can access the complete overview of their back-end systems within their department and team, placing the...
View ArticleThe Observer Effect – Agent vs Agentless Monitoring
If you were a Star Trek fan like myself growing up, you might remember a funny device called the Heisenberg Compensator. It was used when transporting people to account for the affects of a theory...
View ArticleI love the sound of breaking update windows in the morning
I fear patching. It is one of my biggest professional terrors, second only to managing backup and restore operations. Interestingly, patching is often intimately related to your backup and restore...
View ArticleWhat's the thing you hate the most about the tools you use? And what would...
When it comes right down to it, many of the tools that we use in the IT world don't actually save us much time. Sometimes they require as much maintenance as a full application, with databases and...
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Monitoring baseline & false positives during peak business demand
End-to-end monitoring and correlation of the data gathered from the entire stack is what matters. Even then, it's only useful if you have set a baseline and know what the normal state of your...
View ArticleHow are you interacting with your end users these days?
End Users have high expectations these days. In my experience for the last couple of years It has grown out of proportion. Things change because everyone brings in or works from home with their own...
View ArticleRemote Workers how are you enabling and managing them ?
I guess I'm pretty lucky; I work from home and have only been to the corporate office about six times since I started over a year ago. The company I work for uses Citrix XenApp for publishing...
View ArticleDo you prefer agentless or agent-based monitoring? Are there situations where...
When I’m evaluating a monitoring system, one of the first things I check for is if it is agent-based or agentless. The use of one method over another doesn’t necessarily spell disaster for the project...
View ArticleRemote network access: Commercial Solution or Roll your own ?
Remote management of workstations and remote networks has been something that IT staff have dealt with for a long time. Some IT staff simply need to management workstations from inside of their...
View ArticleOutlook 2010 Shared Calendar Search Not Working: Fixed
Issue Description: Manager A has shared their calendar with Employee B. Employee B can view and edit the shared calendar, but is no longer able to search the contents.Key Designation: When only the...
View ArticleCan You Bring Your Own Patches?
I've got several devices that I use frequently. Smartphone, tablet, and laptop are all frequently used devices. When I spent my time working at a VAR, I saw examples of all these devices being...
View ArticleOperational Handover of Solarwinds
Hi Everyone I'm a PM that's been charged with the implementation of Solarwinds but haven't had much experience with System Monitoring Tools. The implementation is complete, but nothing has been...
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